Outbound + NCR Voyix Counterpoint for Museums, Zoos & Aquariums

Ticketing & POS Solutions for High-Volume Attractions

Outbound Ticketing and NCR Voyix Counterpoint work together for busy museums, zoos, and aquariums.

C&K Systems is a NCR Voyix Platinum Partner

As an NCR Voyix partner and authorized Outbound provider, C&K Systems connects Outbound Ticketing with NCR Voyix Counterpoint for museums, zoos, and aquariums. This partnership gives your venue direct access to proven retail technology, attraction-focused ticketing tools, and a support team that understands high-volume, ticketed operations.

Ticketing and Retail Pulled in Different Directions

For many museums, zoos, and aquariums, ticketing and retail operations drift apart over time.

One system handles online tickets. Another system runs the gift shop. Memberships and donations live somewhere else. Guest data is scattered, and daily close takes longer than it should.

Common Issues Include:

Long lines at admissions because online and walk-up sales do not sync well
Hard-to-manage timed entry and group arrivals
Membership lookups slow down lines at the gate and in the store
Separate reports for tickets, memberships, donations, and sales
Manual reconciliation in spreadsheets to get a clear picture for finance and leadership

Outbound Ticketing Integrated with NCR Voyix Counterpoint

Built for Museums, Zoos, Aquariums and More

If your venue welcomes guests through a gate and sells through a POS, this platform brings the whole visit together. Outbound Ticketing for Counterpoint is a strong fit for:

Museums & Attractions

Museums & Attractions

Zoos & Aquariums

Zoos & Aquariums

Botanic & Nature

Botanic & Nature

Historical & Cultural

Historical & Cultural

Theme Parks

Theme Parks

Extend Your Attraction Platform with Add-Ons

Connect Ticketing, POS, Fundraising, and Reporting. C&K Systems goes beyond a basic ticketing rollout. We help you build a complete Counterpoint-centered platform with proven add-ons for attractions.

Raiser’s Edge NXT Sync for Counterpoint

Connect visitor spend to fundraising insight:

Sync Counterpoint transactions with Blackbaud Raiser’s Edge NXT
See ticket, membership, and store spend alongside giving history
Remove manual imports and keep donor records current

Ecommerce and Online Memberships

Serve guests before they arrive:

Sell tickets, memberships, and gift shop items online
Keep inventory, pricing, and promotions aligned with Counterpoint
Offer member login for renewals and exclusive offers

Excel Reporter for Attendance and Revenue

Give teams the reports they need:

Schedule daily attendance and revenue summaries
Track per-capita spend by day, channel, and venue
Share clear spreadsheets with leadership, boards, and auditors

Mobile Inventory and Asset Tracking

Support field operations and visitor comfort:

Count gift shop and kiosk inventory with mobile devices
Track rented or loaned items such as strollers, wheelchairs, and audio guides
Reduce shrink and keep assets in circulation

Self-Checkout for Busy Gift Shops

Keep lines moving during peak times:

Offer self-checkout for impulse and souvenir items
Let staff focus on service-heavy transactions and guest questions
Maintain Counterpoint pricing and inventory accuracy

Secure Cloud IT for Busy Venues

Performance and Protection for Ticketing and POS

Ticketing and POS outages do more than frustrate guests. They impact revenue and staff trust. C&K Systems helps you host and secure NCR Voyix Counterpoint and related systems in modern cloud environmentss:

Endpoint & Server Management
Network Security
Firewall Management
Managed Anti-Virus
Intrusion & Log Monitoring
Backup & Disaster Recovery

Award-Winning Support & Training

Implementation and Support That Respect Your Seasons

We know your peak seasons, holidays, and member events leave little room for system changes. C&K Systems plans your Outbound and Counterpoint rollout around your calendar.

We stay with you through the entire process:

Discovery sessions with admissions, membership, retail, and finance teams
Configuration of ticket types, memberships, programs, and reporting views
Hardware recommendations for gates, stores, kiosks, and mobile use
Staff training for front-line and back-office roles

What Our Clients Are Saying About Us.

Frequently Asked Questions

Ticketing, POS, and Memberships in One System

Outbound Ticketing handles timed entry, group bookings, and online sales. NCR Voyix Counterpoint processes admissions and in-park sales. Together, they keep ticket inventory, capacities, and payments in sync so your team sees accurate numbers at the gate and in daily reports.

Yes. Guests can buy tickets, memberships, and add a donation in one transaction. Outbound Ticketing records the order and passes the related items to Counterpoint, so your admissions and finance teams work from one consistent record.

The system supports offline operation for key ticketing and POS tasks. Staff can keep scanning and selling, then sync data once the connection returns, so you avoid long gaps in service during brief outages.

You can create timed entry slots, capacity rules, and special exhibit tickets that work with your standard admission flow. During peak periods, mobile-ready ticketing and POS help staff move lines faster, while reporting shows which time slots and exhibits drive the most spend.

Yes. The interface focuses on clear workflows for admissions, membership lookups, and simple sales. C&K provides training materials and ongoing support, so staff and volunteers have help as they learn the system.

With Raiser’s Edge NXT Sync for Counterpoint, ticket and store transactions can flow into your fundraising platform. This lets your advancement team see how supporters visit, spend, and give, without manual file imports.

Finance and leadership can access daily sales and attendance, revenue by channel, per-capita spend, and membership activity. With Excel-based reporting tools, it is simple to share consistent numbers with boards and auditors.

Timelines depend on your size and complexity, but projects follow a clear plan with milestones. We schedule key steps away from major events and peak seasons, and we keep your team involved so go-live feels planned and supported.

Yes. Outbound and Counterpoint can manage separate entrances, venues, or campuses under one framework, while still giving leadership consolidated reporting for attendance, revenue, and membership performance.

After launch, C&K offers help desk support, system monitoring, and account management. We assist with new ticket types, seasonal programs, and growth plans so your attraction’s technology keeps pace with your goals.

Still have questions?

Ready to See Outbound and Counterpoint in Action?

Bring ticketing, memberships, programs, and retail together inside NCR Voyix Counterpoint and give your guests a smoother visit from entry to exit.