NCR Voyix Counterpoint POS

Empower Your Retail Business Today

C&K Systems is a NCR Voyix Platinum Partner

As an NCR Voyix Platinum Partner, C&K Systems delivers NCR Voyix Counterpoint POS with the advantage of direct access to NCR’s world-class retail technology. Our partnership ensures clients receive the tools, expertise, and support needed to streamline operations, enhance customer satisfaction, and drive profitability.

NCR Voyix Counterpoint POS on Partner Tech POS Hardware Device

Go Beyond The Point of Sale

Modern, flexible, and built to scale—C&K Systems delivers NCR Voyix Counterpoint POS solutions that connect front-of-house, back-office, and customers seamlessly.

NCR Voyix Counterpoint Point of Sale goes beyond a cash register—it’s a complete retail management system.

Seamless Operations
One platform for transactions, inventory, CRM, and reporting.
Scalable for Growth
Supports single-location stores to multi-site enterprises.
Customer Loyalty Built-In
Manage customer data, preferences, and loyalty programs.
Industry-Proven
Trusted across apparel, specialty, convenience, liquor, hardware, and more.
CORE CAPABILITIES

Transform Your Retail Operations

A complete solution that connects sales, inventory, reporting, and security in one point of sale system.

Sales & Customer Engagement

Turn every transaction into a stronger customer relationship. Keep checkout fast while supporting loyalty, gift cards, promotions, and targeted email campaigns from one system.

Fast, user-friendly POS reduces training time.
Built-in CRM with loyalty, gift cards, and promotions.
Integrated email marketing for targeted campaigns.

Inventory & Merchandising

Keep inventory accurate and pricing consistent across locations. Manage items, transfers, and real-time stock visibility centrally—then apply flexible pricing rules and promotions with confidence.

Centralized inventory with transfers, pricing, and stock visibility.
Real-time updates across locations to reduce stockouts and overstock.
Flexible pricing: custom rules, margin-driven, and promotions.

Mobility & Self-Service

Meet customers where they are—in line, on the sales floor, or at a self-service lane. Mobile POS helps with line-busting, and optional self-checkout can reduce wait times and labor pressure.

Mobile POS for line busting and on-the-floor selling.
Optional self-checkout solution to reduce lines and labor costs.
Add Mobile Inventory Management (2B Solutions)

Reporting & Insights

See what’s working (and what’s not) with reporting that connects sales, customers, and inventory. Use Crystal Reports and built-in analysis reports to spot trends, protect margins, and make faster decisions.

Advanced reporting with Crystal Reports for sales, customers, and trends.
Dashboards that guide better decision-making and profitability.
Actionable Insights from Merchandise Analysis, Inventory and Sales History Reports

Security & Compliance

Protect transactions and control access without slowing your team down. Support secure payment processing with NCR Secure Pay and set role-based permissions so staff only see what they need.

PCI-DSS compliance with NCR Secure Pay.
Configurable roles and permissions for staff access control.
SEAMLESS INTEGRATIONS

Extend NCR Voyix Counterpoint with Custom Solutions

Self-Checkout

elevate the shopping experience with this innovative solution.

Ecommerce

Integration into your favorite platforms (Shopify, WooCommerce, Magento)

Mobile Inventory

Enjoy features and improvements delivered automatically.

Service / Dispatch

(service business management)

Ticketing & Reservations

perfect for museums, admissions

Donation / Fundraising

Blackbaud Raiser's Edge NXT Sync
NCR Counterpoint POS modern, intuitive interface

Multi-Location Management

Manage your retail business and easily scale from single to multi-store with NCR Voyix Counterpoint – no matter how complex your operations are.

Centralized Control

Manage items, pricing, promotions, and customers across all stores from a single database.

Inter-Store Transfers

Create, send, and receive transfers to balance stock.

Real-Time Stock & Pricing

Keep on-hand quantities and price changes synced across locations.

Store-Specific Rules

Support location-level taxes, pricing, tenders, and hours.

Consolidated Reporting

Roll up sales and performance by store, region, or brand.

Role-Based Access

Control who can view or edit data by store and function.

INDUSTRIES WE SERVE

Trusted by the Best in Retail and Beyond

From museums, parks, and aquariums to specialty retailers and national franchises, we’re your comprehensive retail technology partner—helping you simplify operations, enhance customer experiences, and scale with confidence.

Award-Winning Support & Training

We Set The Industry Standard

Support isn’t an afterthought at C&K—it’s our foundation. Our clients know that help is always available, and answers come from people who truly understand retail.

Our team includes NCR Certified Counterpoint Trainers, PCI-DSS QIR Certified Integrators, and VISA Validated Service Providers, ensuring every system meets the highest standards of security, compliance, and performance.

From onboarding and system training to ongoing troubleshooting and optimization, we’re recognized across the retail industry for responsive, knowledgeable, and results-driven support. We believe that great service builds great partnerships—and that’s why so many of our clients have been with us for decades.

FREQUENT QUESTIONS

FAQs for NCR Voyix Counterpoint

Find quick answers to the most common questions about NCR Voyix Counterpoint POS, its features, and how it can help you streamline your retail operation.

What types of retailers get the most value from Counterpoint?
NCR Voyix Counterpoint Point of Sale Systems is ideal for specialty retailers that manage both in-store and online sales — such as apparel, gift, sporting goods, pet supply, museum, and garden center operations. Its flexible configuration means it’s tailored to your workflow, not the other way around.
Is Counterpoint cloud-based or installed on-premise?
You can deploy Counterpoint either way. Many retailers prefer a hybrid setup — local for speed and reliability, with cloud backup for redundancy and remote access. During your demo, we’ll help you determine which model best fits your store’s operations and IT policies.
Can Counterpoint connect with my existing accounting or ERP system?
Yes. Through integrations and add-ons developed by C&K Systems, Counterpoint syncs seamlessly with leading accounting and ERP platforms to keep your financial data unified and eliminate manual entry.
How long does implementation usually take?
Implementation timelines vary by store size and complexity, but most retailers are live within weeks — not months. C&K Systems provides a dedicated onboarding team to configure, train, and test your environment before go-live.
What training or support is included after installation?
Our NCR-certified Counterpoint Trainer and support technicians and U.S.-based help desk are available for ongoing support, software updates, and user training. We don’t just set you up — we stay with you to make sure your staff is confident and productive.
Does Counterpoint handle eCommerce and inventory in real time?
Yes. NCR Voyix Counterpoint keeps your inventory, pricing, and promotions synced across your physical and online stores, helping you prevent overselling and giving customers accurate availability information everywhere they shop.
How secure is the system for customer data and payments?
Counterpoint is fully PCI-DSS compliant and supports EMV-certified payment terminals. Combined with C&K Systems’ managed IT and network security services, your transactions and customer data stay protected around the clock.
How do I know if Counterpoint is the right POS for my business?
The best way to find out is to see it in action. Schedule a personalized demo with C&K Systems — we’ll walk through your specific workflow, identify challenges, and show exactly how Counterpoint can streamline your retail operations.